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Frequently Asked Questions(FAQs)

Q1. How Super Fax Works?
Q2. How to send the fax using my registered email id?
Q3.What is the Number Series Provided?
Q4.What is the pricing plan?
Q5 What is the mode of payment?
To login to your super fax account follow the below mentioned steps
  1. Online Payment: You can pay online through our CCavenue Payment gateway. If you have not yet registered then you can visit this link to pay:
    If you have access to our web panel then you can pay through the link in our panel.
  2. By Cheque: You can pay through cheque. The cheque should be marked in favour of M/S Knowlarity Communications Pvt Ltd. The bank details are listed below.
  3. Direct Transfer: You can directly transfer the funds also. The bank details are listed below

Bank Details:

Bank Name Branch Account Number Funds Transfer
HDFC Karkardooma, New Delhi 110092 04812320001163 RTGS/NEFT/IFSC : HDFC0000481
ICICI Vasant Kunj, New Delhi 110070 054705000327 RTGS/NEFT/IFSC : ICIC0000547
AXIS Vasant Kunj, New Delhi 110070 909020041010569 IFSC: UTIB0000119
Q6.How do I login to Web Panel?
Q7. Can I send multiple pages to a number at a time?
Q8. How do I know if the fax send by me is delivered?
Q9. Can I send fax to multiple numbers at a time?
Q10. How do I log in to Super fax Panel and where do I see Outgoing Log?
Q11. I sent a fax from email and I did not get any alerts or the status.
Q12. Can I get the alerts on multiple No's or can I use multiple email Id to send or receive the fax.
Q13. Will there deduction of pages from my account upon a fax failure?
Q14. What are the charges for Local,National & International Faxes?
Q15. How do I get more fax pages in my account.
Q.16 I lost the fax received from one of my client.Can you resend it to me?
Q17. I Lost my User Id and Password, where do I get it from?
Q18. How do I change my password?
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